Privacy Notice

Who looks after your information

TSUKIJI SUSHI FUSION LIMITED (company number 13879186), trading as Tsukiji Sushi Fusion, is the data controller for the information described in this notice.

This notice covers personal information connected with this website, table bookings, online collection and delivery orders, and related customer enquiries. For privacy questions or requests, email tsukijibooking@gmail.com, call 07903 517513, or write to Unit 68, Broadway Market, 29 Tooting High Street, London SW17 0RJ.

What we collect

• Table bookings: your name, email, phone number, party size, booking date and time, and any notes you provide.
• Collection and delivery orders: your name, email, phone number, chosen items, collection time where selected, order notes and payment status and reference. For delivery, we also need your address and postcode.
• Questions and requests: the details you share when you contact us about a booking, order, refund or privacy request.
• Website security: limited technical information, such as your IP address and request logs.

We need the required booking or checkout details to provide the service. Order notes are optional. Please call us about allergies before ordering, and do not include medical information or card details in website notes.

Where information comes from

Most information comes directly from you when you book, order or contact us. We also receive payment confirmations and references from Stripe, order-handling updates from our restaurant team, and delivery updates where relevant. Our website and service providers generate technical information when you use the service.

If someone makes a booking or order for you, they may give us your contact or delivery details. Please share another person’s details only where you are authorised to do so, and make this notice available to them.

If you start checkout but do not pay

When you continue to payment, we create a checkout record containing the details submitted for your order. That record may remain even if you leave the payment page or payment fails. It helps us recognise the checkout, prevent duplicate orders and investigate payment problems. An unpaid checkout is not a confirmed order.

How we use your details

We use your details to arrange bookings, prepare orders, organise collection or delivery, send receipts and service updates, and respond to questions or refunds. For delivery, this includes an update when your order is on its way, with an estimate from our team.

Our lawful basis for these activities is performing our agreement with you, or taking steps at your request before entering that agreement. We use transaction records to meet legal record-keeping duties where required. We process limited security information on the basis of our legitimate interests in keeping the website safe and investigating misuse.

We do not use these details for marketing emails. Receipts, booking confirmations and delivery messages are service communications.

The checkout acknowledgement

The checkbox at checkout acknowledges that you have read this notice. It is not consent to marketing, and it does not waive your privacy rights. We rely on the lawful bases described above to process the information needed for your order.

Automated checks

The website checks delivery postcodes, opening hours, basket totals and payment status automatically. These checks help us provide the service and do not constitute solely automated decisions with legal or similarly significant effects. If you think a check has prevented a valid order, contact the restaurant. Stripe and your payment provider may carry out their own payment authentication and fraud checks under their own privacy notices.

Who we share information with

• Our restaurant team: authorised staff use the details needed to manage your booking or fulfil your order.
• Delivery drivers: the contact details, address and instructions needed to deliver your order.
• Stripe: processes your payment through its secure checkout. We receive payment status and references, not your full card number. See Stripe’s Privacy Policy.
• Google: provides website hosting, database storage and email services used for confirmations, receipts and customer support. See Google’s Privacy Policy.
• Authorities or professional advisers: where necessary to meet legal obligations or handle legal claims.

Payment processing may also involve your bank, card network or digital-wallet provider, such as Apple Pay or Google Pay where you choose those services. Stripe may process payment and device information for its own legal, security and fraud-prevention purposes as well as providing checkout for us. Their privacy notices explain those activities.

Processing outside the UK

We do not sell your personal information. Providers may process information outside the UK. Where this happens, applicable transfer safeguards, such as adequacy arrangements or approved contractual protections, are used. Contact us if you would like information about the safeguards relevant to your details.

Cookies and your basket

This website does not use advertising trackers, marketing cookies or Google Analytics. We use essential browser storage to remember your basket and whether you choose collection or delivery. Your name, email and delivery address are not stored in the saved basket.

We also use temporary browser storage to let you securely view your order confirmation. Stripe checkout may use essential cookies and similar technology to process payments and prevent fraud. You can clear site storage in your browser settings; doing so may clear your basket or access to your confirmation.

Storage duration: the saved basket remains until you clear it, a confirmed order clears it, or your browser removes site data. Temporary order-confirmation storage normally lasts for the browser tab’s session; browsers that restore sessions may retain it longer. Clearing storage does not delete the restaurant’s booking or order records.

Our fonts are served from this website. Links to Google Maps, Stripe or other external websites open services governed by their own privacy and cookie notices. Any optional storage offered by those services is managed through their own choices.

How long we keep information

Our routine retention period for website booking records is one year after the booked date.

Order details, payment references and related correspondence are kept for as long as needed to fulfil your order, handle support, refunds or disputes, and meet applicable accounting and legal record-keeping requirements. The period depends on the type of record, any unresolved issue and the legal requirement that applies. Information needed for a legal claim may be kept until that matter is resolved.

Accounting records: where order information forms part of company accounting records, applicable UK rules generally require records to be kept for six years from the end of the financial year they relate to, and longer in some circumstances. This does not mean every delivery instruction or optional note needs to be kept for that period.

Support and security information: retention depends on whether an enquiry, payment dispute or security investigation remains open and whether the information is still needed to resolve it. Where a record is subject to a legal preservation requirement, that requirement takes priority.

Stripe and Google also retain information under their own applicable service policies. You can contact us to ask about the records we hold for your booking or order.

Your rights

• Access: ask for a copy of your personal information and an explanation of how it is used.
• Correction: ask us to correct inaccurate or incomplete details.
• Deletion: ask us to erase information where there is no continuing lawful reason to keep it.
• Restriction: ask us to limit processing in applicable circumstances, for example while the accuracy of information is checked.
• Portability: request information you provided in a reusable format where the right applies to automated processing based on consent or contract.
• Objection: object to processing based on legitimate interests. We will consider your circumstances and explain any overriding grounds to continue.
• Withdrawal of consent: where we rely on your consent for a separate activity, you can withdraw it without affecting earlier lawful processing. We do not rely on marketing consent for your booking or order.

Email tsukijibooking@gmail.com with your request and, where available, your booking or order reference. Please do not send card details. We may ask for information to verify your identity before sharing personal records. Some rights have exceptions, including where records must be kept by law.

Response times: we normally respond to rights requests within one month and without a fee. Where the law allows more time for a complex request or several requests, we will explain the extension. We may need proportionate identity checks or clarification to locate the information. We will explain if an exception applies or a request cannot be fulfilled.

You can complain to the Information Commissioner’s Office (ICO) if you are concerned about how your information is handled. You do not need to contact us first, although we are happy to help.

Protecting your information

Access to booking and order records is limited to authorised people who need it for their work. Payment card details are entered through Stripe checkout. Please keep your order-confirmation link private, since it provides access to your order details, and contact us if you think your information has been shared incorrectly.

For questions about allergies or dietary needs, call the restaurant so our team can discuss the information needed to help you. Please do not send unnecessary health information, identity documents or card details through order notes.

Updates to this notice

We update this notice when our services or use of personal information changes. The date at the top shows when it was last updated.